58 Raleigh, NC 27609 (919) 926-1506 Steve called back quickly and gave us the scoop fixing our refrigerator. He suggested things we could try ourselves and scams to avoid. He let us know that the board in the refrigerator wasn't made anymore. We truly appreciate his honesty and help. I'll call him first the next time we need an appliance repaired. Steve was able to come the next day instead of Monday like everyone else.
He was here exactly on time, super flexible and saved me $200 compared to the other estimates! As a massage studio owner, my washer is vital to my business, so Steve is my hero today! Once he was here there was an additional small issue he noticed (that did not hinder his ability to repair) and instead of trying to get me to pay him to fix it - he showed me how easy it was so that I could cheaper and faster when I had time.
I am SUPER appreciative! Steve- you're my appliance guy now! Thanks again! I have said this before and I will say it again. You learn more about a company when something goes wrong than when everything goes right. As with the last time I used Reliable Appliance Repair the tech arrived in the agreed upon window, with a call to let me know when he was on his way. He looked over my washer and let me know what was wrong and what it was going to cost to fix it.
This time however he missed part of the problem. We called to let them know they had not in fact fixed our washer. They came out the next day found the problem and fixed it. I was pleasantly surprised that they did not charge me any labor for the second visit and gave me a break on the price of the part. That to me is a company standing behind their work at the highest. At this point I am certain I would not use anyone else if I have another appliance problem!! Steve was fantastic.
He was able to schedule an appointment to come out within 24 hours, and arrived on the early side in my window of time. He saved me money over the cost of Sears, and was extremely efficient. This is my go-to appliance company from here on out. Thanks, Steve!! I called Reliable Appliance Repair this morning because my washing machine broke. I'm a new homeowner so I really have no idea what to do when it comes to these kinds of issues.
I have to say I'm impressed with the level of service I received over the phone. I didn't schedule a repair this time but I absolutely will use this service when I need a future repair. I called to fix a stove in one of the apartment in my building, they send me a technician called Alex. and he is the worse person you talk to not only to work with, he knocked the door on the wrong apartment, checked the fridge and charged my credit card $150 despite that I sent him only to maintain the stove in different apartment.
awful experience. Steve was excellent! He showed up when expected fixed our dryer easily and was incredibly nice. My sincere thanks to Steve and Reliable Appliance Repair! Our washer would not turn on. Steve helped me try to troubleshoot the problem over the phone. That was unsuccessful so he came to our house and had it working in less than 10 minutes. He was very friendly, professional and knowledgeable.
We will use Reliable Appliance Repair in the future. Thank you so much, Steve! Told me my fridge door needed a new gasket, and that's why moisture was inside of food area. Replaced door gasket, still had moisture. Came back twice, for same problem, then refused to come back again. I called a GE repair technician who took one look at moisture build up, and said your evaporator pan has rusted, and must be replaced.
Once pan was replaced, no moisture problem. So much said for how reliable, reliable is. Bad, bad. Can't speak to the actually quality of their work, because I could never get them to come out for a quote. Really poor phone experience. Sounded like they didn't want my business, didn't believe I had the product I mentioned, and then asked if they could call me back and never did. Unprofessional. DO NOT use this Company.
I called in high hopes after reading the reviews on yelp. I'm now convinced they are false. The oven on my gas range which is only 5 yrs old was not getting hot. Thought it was a quick fix but I was wrong. Steve came to my house 3x in Cary and charged me $275. He never fixed anything, could never remember what he did, each time I called to let him know nothing was fixed. I ended up purchasing a new gas range and out the $275 I paid.
He refused to refund me and This man knows nothing!!!! Do not let this man in your house ladies. It's been five years since my original review. Today, I had Steve repair my dryer and wanted to give an update. The service was as good as I remembered from my previous experience. I appreciated the 30-minute call-ahead so I could be away from work for as short a time as possible. Work was completed efficiently and Steve was patient and kind explaining to me (and showing me) what he found and what the fix was.
Top-notch quality and service; I highly recommend. The water dispenser on our Whirlpool fridge suddenly stopped working. The technician came to diagnose and then left ordering parts for the next visit but didn't tell us how much it would be to fix the issue. The next time he came with a new part and quickly fixed the issue. The total cost is $135 and I am not sure if it is high or just right but glad we got water again.
The technician seemed very experienced. Steve was fantastic. He answered immediately when I called and was able to come out and diagnose the issue with our oven within two hours of the call. He only charged us a trip free to come since the issue boiled down to being electrical and requires further service by an electrician, but he was able to get us back up and running until that service provider can be scheduled.
Friendly, quick, and efficient service can be hard to come by, so keep Reliable Appliance Repair in your contact list! Steve is awesome!! I called about my broken microwave, told him the issue and rather than charging me to fix the part, he told me it would be cheaper to buy a new one. He didn't want to charge me to come out and look at it when he knew what the issue was and what we needed to do.
Thanks Steve! I'll definitely call you whenever I need appliance repair in the future! Called Steve last night at 8:30 PM, and he called me back this morning at 8:00 AM - great response time! We discussed by phone what my problem was, and he said that based on the facts presented, he would recommend that I replace my washer, rather than spend +$500 on parts for a 12 year old washer. He also gave some recommendations on what to buy, and what to avoid.
He really seems to take the time to help me fully, and when I need a repair again, he will be the person I call. my experience is that this business is very, very unreliable! on monday, october 3rd, i was told by repairman i needed a new seal for my whirlpool dishwasher which was leaking water. the seal could be shipped over night. naturally, i assumed it would be repaired the next day. by friday,october 7, having had no communication about when the repair would be scheduled, called the repair person, and he stated he hoped to be able to come that day.
also, that he would call and let me know if he was able to come or not. of course there was no call! have never been treated so poorly by someone who offers service! therefore, my rating of no stars! Like many others, I rate Steve as exceptional. I had a broken refrigerator. Steve responded to my call within 24 hours, even on a weekend. He came Monday first thing. He gave me excellent advice in a tough situation.
He knows what he's talking about! And he was willing to go above and beyond to help me. Very trustworthy and the ideal of what one hopes for when you have a problem to solve! I can't thank Steve enough for how quickly he was able to help me after my house received a major surge that fried several appliances. He was able to come quickly, and get my fridge back up and running. He is very knowledgeable and shared several tips to help me select good appliances and keep them running longer.
Highly recommended. Too bad I cannot rate the work of these guys. On Sunday, I requested a quote through Yelp. I received no response. I called and left a voice mail Monday morning. My call was returned while I was at work. I called back and was told that they no longer service Clayton. I informed the gentleman (I forgot which one) that the website does not state that, and I quickly thanked him and hung up.
Thanx, anyway.See Also: First Time Home Buyer Programs Nc
An equipment is one of the biggest investments you might at any time make. Appliances are normally significant purchases, and therefore are just one from the most critical parts of your house. You depend upon appliances for everything from cooking to cleaning, and especially taking into consideration the level of cash you may be putting forth for it, it only makes sense that you would would like to ensure that you make the most smart invest in.
Home appliances is a term which is applied incredibly commonly today but what does it stand for? Household appliances stand for the mechanical and electrical solutions which happen to be employed at home for your working of the typical residence.
Prompt - Professional - Priced Fairly Raleigh Appliance Repairs specializes in home appliance services for washing machines, dryers, refrigerators, freezers, dishwashers, stoves, ovens and garbage disposals. We serve residents in Raleigh, Cary, Apex, Morrsville, Wake Forest, and throughout North Carolina’s Research Triangle.