Contacting PNC Bank Customer Service Center PNC Bank is a financial institution providing personal banking for everyday customers. The company also supports the banking needs of businesses, investors and corporations. Wealth management and retirement programs are available. Click here to leave a comment about your customer service experience. Contact Info Phone Contact Numbers Customer service hours are from 7 A.
M. to 10 P.M. EST Monday to Friday and 8 A.M. to 5 P.M. EST Saturday and Sunday. IRA customer service is open from 8 A.M. to 6 P.M. EST Monday to Friday and 8:30 A.M. to 4:45 P.M. EST Saturday and Sunday. Customer Service: 1-888-762-2265 If you call the customer service line during off hours you will be greeted with an automated system of banking options. You can use this automated system for some of your banking needs.
IRA Customer Service: 1-888-762-4727 Business Customer Service: 1-877-287-2654 Customer Service (Spanish): 1-866-465-2762 Online Banking Tech Customer Service: 1-800-762-2035 TDD: 1-800-531-1648 Wealth Management: 1-888-762-6226 Investment Accounts: 1-800-762-6111 Mailing Address PNC Bank Customer ServiceP.O. Box 535230Pittsburg, PA 15253-5230 PNC Bank – PaymentsP.O. Box 5570Cleveland, OH 44101-0570 PNC Bank – Overnight Payments6750 Miller RoadBrecksville, OH 44141 Mailstop BR-Y-YB58-01-5PNC MortgageP.
O. Box 1804Dayton, OH 45401-1804 Official Website The PNC Bank official website is https://www.pnc.com. The bank website lists all products and services, including financial, investment, corporate and institutional services. Customers can log in to bank accounts online to pay bills, order checks, contact customer service and more. Customer Service Email The customer service email address is not listed on the PNC Bank website, but on the Contact Us page there is an email form.
The email form is secure, but the information you include in your email can be used to access your bank account without your knowledge, so don’t include your account password in the email communication. Our Experience Contacting customer service at PNC Bank is rather taxing. Attempting to speak to a customer service representative is difficult. The options are repeated multiple times and when you select the given option to speak to a customer service representative, you need to input your social security number.
We waited two minutes before the automated system transferred us to a live representative. The total time we had to wait was more than 10 minutes. We don’t know what PNC Bank thinks is customer service, but waiting 10 minutes is not our idea of optimal service. After waiting so long, we spoke to a live representative. They were apologetic and answered our questions in a professional manner. When we asked what was necessary to start an account, the representative gave us all of the relevant information.
Take out the wait time and the experience was satisfactory. What was your wait time and overall experience? Leave your comments below. Loading...See Also: Home Hardware Kitchen Appliances
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