Eyes are important indicators of overall health, and comprehensive eye care goes beyond a prescription for glasses or contact lenses. At First Eye Care Carrollton, we take the time to get to know you, your eye care history, and your vision needs. Our optometrists provide the expert care, advice, options, and follow up you need whether you are a new patient or an existing one. Great Eyewear and Eye Care in Carrollton, TX From our office in Carrollton, First Eye Care Carrollton serves patients from Texas’ Carrollton, Farmers-Branch, Dallas, Plano and the surrounding North Texas communities- schedule an appointment today.
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62 2810 E Trinity Mills RdSte 173Carrollton, TX 75006 (972) 416-1270 My experience at First Eye Care made up for a very bad experience I had at another eye doctors nearby. The staff here was very pleasant and the process was quick & smooth. Dr. Peterson was very sympathetic of my recent experience and was understanding and compassionate. He is an amazing eye doctor and Abbi was thorough in educating me on my contact lense options and insurance coverage.
I was very pleased with my care here. Will definitely return back! As we get older some things just don't work like they used to... my eyes being one of them. I finally made it in to get new glasses and I had the best experience ever. I was very very pleased with Dr. Peterson and the entire staff. Needless to say I didn't need bifocals and I left with a great pair of glasses that I love, they're definitely a hidden gem here in Carrollton, Texas.
I visited FEC after seeing 2 other doctors about treatment for an eye issue. Without going into a ton of detail I'll just say that Dr. Surdacki was absolutely the most focused on resolving the problem for me. I was really impressed with their office and left feeling very optimistic about the issue getting treated. Being in-network with BCBS was a big part of what brought me here, but even if I were paying out of pocket, this would have been a great choice.
My favorite thing about this was that they don't require you to do vision therapy in their office. While that might make sense for kids, adults are generally motivated enough to handle it on their own. FEC recognizes this, while others want to charge thousands of dollars for it and even force you to pay everything front and doesn't allow you to stop treatment even if it isn't working (I'm looking at you, Neuro-Vision).
So glad I found First Eye Care and Dr. Surdacki! I've been wearing glasses and contacts since I was a child and I've literally lived all over the country. Having had multiple eye doctors ensuring to keep up with my routine visits to the optometrist, I know a good doctor when I see one. My experience at First Eye Care with Dr. Chris Peterson was by far my best one yet! He is knowledgeable, personable and honest.
I thoroughly enjoyed my experience at this facility and the staff are super nice as well! I learned so much and felt so comfortable! As a newbie to the area, I'm glad to say that I've found my office/doctor! Thank you First Eye Care! Been going to Alan Weissman for more years than I can remember. He is extremely professional and runs a solid organization. The equipment is current and top notch.
He has treated my entire family and we all love him. Upon initial contact with him I did not like that I had to leave a message for someone to have to call me back to set an appointment. When they called me back they did tell me that it would be a few weeks before I could get in. So when I got there the actual examination was really long but it was a very thorough examination with very high-tech machines.
The whole staff was very friendly. My negative marks for this place or that everything is expensive. After my first visit I walked out of there paying $455.40. Now this $455.40 covered the exam for the glasses using all of their new machinery, frames, lenses and the Crizal Avance. I was then told that they would be ordering me some contacts. They did not tell me that it would take 6 to 8 weeks for me to get my trial contact lenses in.
And it took 6 weeks for them to get in. My glasses were ready in about six days. When I went in to picked up my trial contacts again everything was great. They sat me down in the back I put in my contacts and they had me wait a few minutes so my eyes could get used to the contacts. They done a vision check for me then I waited for the doctor. The doctor came in looked at everything and everything looks really well.
I talked to him about how great my classes were and how I could see better at night. I told him that I would be wearing my contacts for the next couple days as I do my hobby and I would let him know about the dry eye issue. After wrapping it with the doctor I was getting my glasses adjusted and they come over and told me that I had to pay a $60 contact lens fitting fee. I was shocked to hear this.
I feel like I just paid the doctor $60 for him to tell me that he done his job correctly. I have never had to pay $60 or any type of fee for picking up my trial contact lenses to make sure that the doctor done his job properly. Dr. Weissman was absolutely amazing. I've had contacts for the past 18 years and he is the first one to ever check the fit and make sure that I have the perfect brand for my eyes.
I've been to fancy/expensive ophthalmologists who were MUCH less helpful and attentive than he was. He was also incredibly nice and personable and made me feel at home immediately. The technicians and front desk personnel were all wonderful as well. Sad I only discovered this office as I'm about to leave Texas after 6 years! This staff has continuously messed up my daughters appointments. I have been happy with the time I have been with Dr Surdacki.
Although the staff has an excuse and this time just did not care. I care about my daughter and especially about her vision. She has been going to Dr Surdacki since she was two. Although this staff once again completely cancelled my daughters appointment and did not bother to call. they sent an e-mail. an e-mail I did not receive. The receptionist did not want to hear my complaints ... it was not her fault.
I said I would call back and without a salutation she hung up while I was still on the line. I sure hope no ones family is ever treated in the same form or fashion I saw Dr. Peterson and was extremely happy with my care. I was seen for contacts and glasses. I walked out of there seeing better than I have in years. The staff was very courteous and very helpful. I highly recommend this practice to anyone.
I made my appointment online and it was very easy. I heard back from them almost immediately. I highly recommend First Eye Care! They are efficient and caring and give you a thorough eye exam. There are many frames to choose from and in an assorted price range. Dr. Weissman is my doctor and I highly recommend him. He has been taking care of my families eyes for years now Have to be the most incompetent place I have ever been to.
I ordered 2 pairs of prescription glasses 3 weeks ago and was told the glasses would take a week. Every week or day I called to see the status, I was told a different story from the lab having quality issues to it missed being shipped back to lab quality. Three weeks later still being told lab quality issue and perhaps Friday delivery. I cancelled the order and I was told I needed to come in to get a refund.
I told the person I dealt with to have my paperwork ready so I could go elsewhere and they said no problem. Of course I arrive the paperwork is not ready!!! The staff is amazing. The best experience I've had at any doctor's office. Dr. Peterson is fantastic. Knowledgeable, funny, personable. The whole staff was so focused on what was best for me. Such a great visit. I was just in for my annual exam and Dr Styles and the staff are still providing the very best service of any vision care provider that I have ever been to.
When I walk in the front door, I am greeted like a best friend and it doesn't stop there. The entire staff will give you first class treatment. Dr Styles will take the time to answer any questions you have. I have referred several people to First Eye Care and everyone of them has become a repeat customer and told me Thank You for referring them. This was my first visit and the Doctor and his staff were great! Julie the contact lady was fabulous! She made my first experience with contacts wonderful! After moving from Indiana to Texas we were in need of an eye doctor.
Glad we found this place. The staff is VERY friendly and educated. The online scheduling process is a breeze and you can always call for an appointment. Dr. Stiles is very friendly and knowledgeable. He actually remembered my wife and daughter from the previous appointment I had more than a year ago. Overall, I would recommend First Eye Care to anyone. I went in today for an appointment and even though I was about 7 mins late, I didn't even have to wait at all.
Didn't even get a chance to sit down. The girls upfront are nice - girl w the dark hair and light skin is so sweet and nice- like eager to help. My doctor (Weissman) has been my optometrist for about 14 years now and even though I moved further north, I still come here. He also gave me options for prescription sunglasses among other benefits as soon as my insurance kicks in the next 6 weeks. The girl who helped me with checking out my glasses was also very nice while wrapping up.
I def recommend this place and there's a reason why me and my entire family haven't changed docs in years. We have been going to First Eye Car many years and have been spoiled by their excellent service but they are so good that getting an appointment in a reasonable time frame has become an issue. Their scheduling process is a little awkward in that you have to wait on a call back and they have questions concerning insurance prior to checking available appoint times.
I am disappointed but we will find new eye care professionals. Very happy that I found my new optometrist. Convenient location, able to make an appointment with just a few days, nice clean office, polite helpful staff, Dr. Peterson was friendly and efficient, and they have a large selection of glasses to choose from. Will definitely return. Been going here 3 years. Friendly staff and doctors.
They are quick to assist with any concerns, vision or equipment issues. Scheduling is easy and prompt. Recommended. The entire appointment was fantastic. It started off with the technician (sorry I forgot his name) walking me through some preliminary tests. The technician was extremely professional and you could tell that he really loved his job and had a passion to become a optometrist. Next, I met Dr.
Peterson (my optometrist). The meeting was was one of the friendliest and overall greatest experience with an optometrist doctors I have ever had. Overall, I would highly recommend First Eye Care to anyone!