REAL HOURS FOR REAL PEOPLE At First National Bank Texas (FNBT) and First Convenience Bank (FCB), our customers come first. Since our doors opened in 1901, our bank has been dedicated to strengthening the communities we serve. Our commitment to providing great banking solutions, world-class service and convenient hours and locations has contributed to the growth and expansion of our banking family. We are proud to offer more than 300 branches and 400 ATMs across Texas, Arizona and New Mexico.
Our branch network is supported by the help of more than 3,200 friendly banking professionals. We offer 7-day banking with extended hours plus Online Services and innovative, customer-friendly services, such as a variety of checking and savings accounts, business accounts, CDs, IRAs, credit cards, consumer and business loans, and mortgages. Please explore our website or visit a branch to see what convenient banking is all about!See Also: First National Bank Omaha Online
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Our Commitment to You At First National Bank Texas/First Convenience Bank, we are committed to being your bank of choice by building lasting relationships, creating positive experiences, and fostering an enthusiastic and engaging environment where everyone can expect to be treated with dignity and respect. Your feedback is vital to our success whether it's a compliment, suggestion, or a complaint. If you're ever unhappy about something we've done — or perhaps not done — please give us the opportunity to resolve your concerns.
We value what's right for our customers in everything we do! Sincerely, Jessica PelacheDirector Customer Experience Contact Us Click here to contact us via Live Chat (available Mon-Fri 8:00 a.m. - 7:00p.m. and Sat 10:00 a.m. - 6:00 p.m. CT) or our Feedback/Complaint Form when Live Chat is not available. Over the phone — 254-554-6699 or 800-677-9801 for First National Bank Texas or 800-903-7490 for First Convenience Bank.
This is the fastest way to provide feedback, report any unauthorized account activity, and resolve any questions you may have about your account. In person - at any branch. Click here for our branch locator. Mail - to: First National Bank Texas or First Convenience BankAttention: CorrespondencePO Box 937Killeen, Texas 76540 - 0937 If you are hearing impaired - 866-390-9768 (TTY) If English is not your first language and you do not feel comfortable using English to do business with us, one of our bilingual employees may be able to assist you.
Please call us, and we will try to locate an employee who can speak with you in your preferred language. For International Calls France 0800-903295 Germany 0800-1814483 Italy 800-878144 Japan 00531-1-23402 Mexico 001-800-666-9801 Netherlands 0800-0220016 Panama 001-800-507-0188 South Korea 00798-14-800-0332 United Kingdom 08-000898062