Contact Us Our Goal is to Help We know how important building good credit is to you. That’s why we strive to offer you the best opportunity for establishing and rebuilding your personal credit standing as reflected in your Credit Score and your files at the three major consumer credit bureaus. So many aspects of modern life depend upon your credit score, whether you’re trying to qualify for an affordable auto loan, obtain a mortgage, or purchase insurance.
Your credit score can even be reviewed by prospective landlords or employers. This is why we’re proud to offer credit cards for people with bad credit, to help people have the strong credit they need to thrive in daily life. Whether you are just starting out and looking to build credit or you are determined to start over fresh and reestablish good credit, First Progress can help. Take the first step towards repairing your score with our credit cards, for bad credit is something we will help you fix.
It all starts with your credit records at the major credit bureaus. Be sure to visit our “About the Program” and “FAQ” pages, and contact us today with any questions you may have. To get started with our easy online application, please click here. To Apply for the First Progress MasterCard® online, Click Here Existing First Progress Card customers can enter the secure Online Customer Center by clicking Click Here For Correspondence, please write to us at: First Progress CardP.
O. Box 9053Johnson City, TN 37615-9053 First Progress Platinum MasterCard® Secured Credit Cards are issued by Synovus Bank, Columbus, GA, member FDIC.See Also: Free First Aid Kit
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17 comments on First Progress Secured Credit Card Customer Service Contact Number Terry E Carr says: I chose to open my account with 200.00. I have mailed in 90.00. I made a payment of the remaining 110.00 with my debit card. I show that according to you I have only paid 110.00 on your website when I have gotten statements showing the payments I have made. What is the problem? I have tried to sign on the website but it says I can't get signed on.
Needless to say I am not happy at all. How do you intend to resolve this? Posted on Sep 10, 2016 at 06:24 AM CHRISTOPHER HEARN says: My account was canceled by a customer service agent for no agent for no reason. The agent canceled my account for a disconnected call And now I have to wait 3-5 days for money to be returned which is BULLSHIT.. Posted on Aug 11, 2016 at 02:44 AM Quen says: First progress is a trash company they take your money/ security deposit and keep it, they lie, their customer service reps are untrained and does not comprehend anything.
Posted on Jul 20, 2016 at 02:25 AM Meileik Williams says: Trying to pay my balance over the phone. I am out of the country and left my card home. Do not want to be late on payment. Can not find a number beside the 888. Posted on Jul 05, 2016 at 06:35 PM Mimi says: There is no reliable way of getting in contact with a representative via phone. There is no number given, then when I googled it no one answers the phone.
Extremely unprofessional for a business. I applied for this card and have been approved nevertheless I have yet to receive the card and its been well over 7 business days. Posted on Jun 28, 2016 at 05:02 AM Nick miller says: 866-706-5543 is the correct nmber Posted on Jun 27, 2016 at 10:44 PM Scott berg says: Hi, my name is Scott berg I have not receive my card and I would like to know if I can get my deposit back.
Posted on Jun 22, 2016 at 08:14 PM Dorald Tabor says: Good day,I’m 73 wounded vet trying to get credit for buying a home. My wound is ear nerve damage from large Navy gun fire, I’m deaf. I was able to go online to activate my CapitalOne card. You folks are asking me to us a phone? I can talk I just can’t hear so, no phone. Before my wife passed away she took care of the hearing stuff. Please help me.
Part 2 of my problem: I’m totally mixed up on logging in. I need to figure out what are my correct ID and password. please help me some more.my account # is: 5443030001761106this is some of the stuff that has me confusedsecurity password: cratononline ID: email@example.com ID: (?) 1106Sorry for the troubleDorald Tabor firstname.lastname@example.org Posted on May 18, 2016 at 01:57 AM TracyAnn Morris says: I have sent me deposit immediately.
It has been almost two weeks with no correspondence from them. Posted on May 16, 2016 at 09:03 PM Rebecca Bennett says: Hi, this Rebecca Bennett my social is 500-80-4280 when I applied. I sent in an extra $19.95 on top of the $200 security deposit for expedited service.I still haven't received my card. Posted on May 05, 2016 at 01:52 AM Elle Johnson says: Can you please contact me ASAP through email.
I have something EXTREMELY important to discuss with First Progress about an application I had started. Posted on May 01, 2016 at 02:55 AM robyn trombly says: I've been trying to make a payment on my first progress credit card for 3 days and with 50 phone calls I can not reach a physical person to make a payment I've been calling since Friday its now Monday with no contact I've also tried online and got locked out of my acct.
it is not my fault I cant make a payment I will not pay a late fee this is so frustrating.. Posted on Apr 26, 2016 at 06:15 AM Emanuel Murray says: On or about April 13, 2016, I completed an online application and provided $300.00 deposit via my debit card for " expedited services", as of this missive, I have not received acknowledgment of receipt or acceptance, please advise me of the status of my application /deposit.
If you have any questions or comments, please feel free to contact me at the provided email address. Posted on Apr 20, 2016 at 05:29 PM Donna Martin Maltz says: I have been trying to reach you by phone and email to no avail. I received a notice that my secured visa card was approved and would be mailed within three days from March 9th. It is now March 21st and I have not received my card or any other correspondence.
I am concerned because it has been impossible to reach you. You have kept my 200.00 and I want someone to contact me immediately or I have no choice but to deal directly with my bank. This is ridiculous. Posted on Mar 21, 2016 at 09:09 PM Terrence Ammons says: i applied for card. paid $200 to start then received a error message. my money is gone from my account. what happened????? i can't even check on my app stat.
. saying i am not registered????? Posted on Mar 18, 2016 at 12:58 PM J White says: First Progress has ALWAYS been good to me...I have been hit 3 times for fraud, and every time they have fond an appealing solution to the problem, ALWAYS siding with me, and I cold NOT be happier with their protection and services!!! A++ Posted on Mar 12, 2016 at 10:27 PM Dexter craft says: I have cancelled my card before I even received it, a customer representative told me the 200$ deposit I sent would take 70 business days before refunding.
Can someone please help speed up the process I have been waiting a month and haven't heard anything from this company and the card I paid for never showed, I hope this isn't a scam because I work very hard for my money please contact me at 865 2140408. Posted on Mar 07, 2016 at 09:48 PM