** RETURNS/EXCHANGES: Due to the nature of my items and for sanitary purposes returns are not accepted unless the item sent is not the one you chose or there was an error on our part. Each of my items is created specifically for your order. A lot of my time goes into these items and I take pride in my work. Therefore, I would appreciate you to order seriously.Additionally, it is important to me that you feel happy with your purchase so if you are not happy with your order, please let me know so we can work something out before you leave feedback.
I am here to help!**PERSONALIZED EMBROIDERED & APPLIQUED ITEMS: These are non-returnable since it was specifically custom made for you. Please check your item immediately upon receiving it. If you have any issues with your order, you MUST send a photographed documentation of the issue within 48hrs of receiving the package as per USPS Delivery Confirmation and we'll determine a solution from there.
However, it is important that you know that I take photos of all my items before they ship and inspect them thoroughly to make sure they are in excellent condition.***CANCELLATION POLICY: If you need to cancel a transaction, you have ONLY 24 Hours after placing the order to do so. Why? Because once we receive your order it is booked into our schedule and materials and supplies needed for its creation is purchased.
Once the 48hrs time-frame has passed we cannot cancel your order. Please keep this in mind when purchasing.NOTE: REFUNDS WILL NOT BE GIVEN if the "Date" you need the item is sooner than our processing time and the purchase has been made. If you need an item sooner, please email/convo me first to see if I have any availability for Rush Orders. Exceptions will NOT be made. It is very time consuming to process refunds and all the details about turnaround times are posted in EACH listing and in the Shop's Announcement page.
By shopping with us you "agree" to our Processing Times, Terms & Conditions!DISCLAIMER: Colors may vary from screen to screen depending on your monitor settings or device used. If a specific color is needed, please let us know via messages or during checkout. All designs are created like in the photo of the listing unless changes are requested.See Also: First Midwest Bank Hours
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